Delete your ttsCast account
Deleting your account permanently removes it and your data. It can't be undone.
In the app
Open Settings → Danger Zone → Delete Account.
By email
Can't sign in? Email ttscast@jimmys.dev from the address you use with ttsCast and ask us to delete your account. We reply within 2 business days and finish the deletion within 30 days, usually much sooner. If you write from another address, we'll ask you to confirm from the account's address first.
Subscribed? Deleting your account doesn't cancel a subscription. Cancel it first in the App Store (Settings → your name → Subscriptions) or Google Play (Manage subscriptions).
What gets deleted
- Your account, your login and your saved preferences, including your chosen voice.
- Your articles and all the audio made from them.
- Your podcast feed and its episodes.
- Your minutes balance and credit history, email-to-TTS records and any feedback you sent.
- Your purchase records at RevenueCat, the service that processes in-app purchases for us.
What is kept, and why
- Apple and Google's own records. The App Store and Google Play sell in-app purchases, so they keep their own transaction records under their own policies. We can't delete those.
- A retry note, if needed. If RevenueCat can't be reached when you delete, we keep your email address in one internal note until the retry succeeds, then remove it.
- Server logs. Routine logs can include your email address. They expire on our hosting provider's schedule and aren't kept indefinitely.
- Backups. A database backup made before you deleted still holds a copy until that backup is removed. Backups are access-restricted and used only to recover from a system failure.
- Our support inbox. Copies of feedback and emails you sent us stay in our support mailbox. Ask and we'll delete them.
- Early-access or news sign-ups made on our website are a separate list. Email us to be removed.
Nothing is kept for legal reasons: Apple and Google, not ttsCast, issue the receipts for in-app purchases.
Read more in our Privacy Policy. Questions? Support.